As the world becomes more and more digitally connected, businesses need to stay ahead of the curve in terms of communication and engagement with their customers. Openmind Networks’ Traffic Control is the platform software on which we deliver our suite of products.
TC6000, the latest release of our Traffic Control platform, operates on a rolling release schedule that ensures you get the most up-to-date functionality delivered to you via cloud or on-prem.
TC6000 is a cutting-edge messaging platform that empowers businesses to stay ahead of the competition by providing exceptional messaging services to their customers. TC6000 is designed to handle high volumes of traffic, allowing businesses to communicate with their customers quickly and effectively.
Going beyond the ‘dumb pipe’
Messaging systems are complex by their nature with messages having to navigate from one mobile device to another at astonishing speeds and volumes. The messaging infrastructure is often dubbed the ‘dumb pipe’ that carries the messages but it is so much more. At its core, the TC6000 platform is designed to help businesses improve their communication with customers through a range of channels, including SMS, MMS, email, and social media. This means that businesses can engage with customers across a range of different touchpoints, creating a seamless customer experience that builds loyalty and drives revenue.
Robust, intelligent message routing
One of the key features of the TC6000 platform is its ability to handle large volumes of messages quickly and efficiently. This means that businesses can send and receive messages in real time, allowing them to stay ahead of the competition and respond to customer queries and concerns as they arise. Additionally, the platform’s intelligent routing capabilities ensure that messages are not only delivered as fast as possible but also on the most appropriate route. This could be the route that is the least cost for the network operator, or it could be a route dictated by compliance criteria.
Business messaging through TC6000
Another valuable feature of the TC6000 platform is its ability to integrate with other systems and applications when delivering business messaging to end customers. This openness means that businesses can easily integrate the platform with their existing CRM and marketing automation tools, allowing them to streamline their communication strategies and optimize their workflows.
Additionally, the platform’s analytics and reporting capabilities provide businesses with valuable insights into customer behaviour, allowing them to make data-driven decisions that improve their overall communication strategy.
The most valuable aspect of the TC6000 platform, however, is the personalized and contextualized communication it enables. With the ability to track customer behaviour and preferences, businesses can tailor their messaging to each individual customer, creating a more personalized and engaging experience that drives customer loyalty and repeat business. This, in turn, leads to increased revenue and growth for the business.
How Traffic Control 6000 does what it does
Here are some of the features and benefits that make TC6000 a must-have for any business looking to enhance its messaging capabilities.
Scalability
TC6000 is built to handle large volumes of messages, making it ideal for businesses with high message traffic. Whether it’s SMS or MMS, the TC6000 can scale to meet the needs of any business.
Flexibility
The TC6000 supports a wide range of messaging protocols, including SMPP, HTTP, and SIP. This means that businesses can connect to the platform using their preferred messaging protocol, making integration a breeze.
Intelligent Routing
The TC6000’s intelligent routing capabilities ensure that messages are delivered quickly and efficiently. The platform’s intelligent routing algorithms analyze message traffic and route messages to the most appropriate channel based on factors such as message type, destination, and network availability.
Real-Time Reporting
The TC6000 provides real-time reporting and analytics, giving businesses insight into message delivery and engagement rates. This information can be used to optimize messaging campaigns and improve overall customer engagement.
Security
The TC6000 is designed with security in mind. The platform supports two-factor authentication, encryption, and other security measures to ensure that messages are delivered securely.
In addition to these features, the TC6000 offers a range of value adds that make it a compelling choice for businesses looking to enhance their messaging capabilities. These value adds include:
High Availability
The TC6000 is designed for high availability, ensuring that messages are delivered even in the event of a platform outage.
Integration with External Systems
TC6000 can be easily integrated with external systems, such as CRM platforms and marketing automation tools. This allows businesses to create highly personalized messaging campaigns and deliver targeted messages to their customers.
24/7 Support
Openmind Networks provides 24/7 support to all TC6000 customers, ensuring that businesses have access to the support they need when they need it.
In conclusion, the TC6000 platform is a highly technical and sophisticated communication tool that offers a range of advanced features and value-adds to businesses. From its real-time messaging capabilities and intelligent routing algorithms to its open API and powerful analytics tools, the TC6000 platform is an essential tool for any business looking to optimize its communication strategy and stay ahead of the competition.
If you would like to learn more about TC6000 capabilities or would like to speak to one of our experts, please reach out to us.
